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Diagnosing and Reducing Attrition
Client: Mobisoft Technologies
Background
About Mobisoft Technologies
Mobisoft Technologies is a 200-person enterprise technology services company. Annual attrition had climbed to 34% in 2023, significantly above the 18-22% benchmark for comparable firms. Exit interview data was inconsistent and employee engagement scores were declining quarter-on-quarter.
The Challenge
What Mobisoft Technologies Needed
Our Approach
How Unified Platforms Delivered
HR audit using structured exit interview re-analysis, manager effectiveness surveys, and compensation band benchmarking. Root causes identified: unclear career ladders, inconsistent manager quality, and absence of mid-year feedback. Designed and implemented: competency framework, career progression matrix, quarterly performance review structure, manager effectiveness program, and revised compensation bands in partnership with leadership.
The Results
What Changed
Attrition reduced from 34% to 19% in 12 months. Employee NPS improved from 18 to 52. Manager effectiveness score improved from 56% to 78%. 3 high-performers who had submitted resignations were retained through structured role restructuring.
More Proof
Your Numbers Could Be Next
Every engagement above started with one honest conversation about what was possible. Have yours with the team that delivered these results.
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